Cinemark Century Blue Oaks Theatres and XD

Funsized Traveler 4 months ago

The staff was friendly and accommodating. The place was very clean and so was the bathrooms. The seats in room 10 were okay and the trays were too close to you when you were sitting in the chair. They also serve alcohol. I felt safe when I was there.

Del G 3 months ago

This is the second and definitely the last time we will patronize this Cinemark Century Blue Oaks location! Their customer service is absolutely horrible (both times), especially at the concession counter. This time we stopped to get some popcorn and a drink before going into our movie. There was absolutely no customers at the counter as the attached pictures show. We ordered two medium popcorns and one large soda. The total was $21.90. I gave the girl behind the counter a 50 dollar bill and two one dollar bills. ($52.00) She gave me back $20.10. I told her nicely that she owed me $10.00 more. She gave me a blank stare and walked over to the other worker behind the counter. He came with keys to the cash drawer and asked me what my transaction was, as if he didn’t know even after talking with the girl. I explained it to him. Long story short … He told me that I would have to wait for him to take the whole cash drawer in the back to have it counted out, which he proceeded to do! After about 10 minutes, he and two managers came back out and told me that they owed me $10.00. They never apologized for making me wait, or took any responsibility for their employees not being capable of doing simple math! Again, they were NOT busy, so there were no distractions or any pressure. In this case, we will not go away mad … we will just go away! This kind of poor customer service will only accelerate the inevitable fact that this big screen theatre is going to be a thing of the past.

Tammy Delmaro 2 months ago

I haven't been to a movie theater in 10 years.And when I walked in to the sentry blue oaks theater, I loved it was so clean and it felt so good. I was like a little kid again. I felt like when I do when I go to Disneyland I'm 57I took my granddaughter and grandson and son to see the new Michael Jackson movie and I love the seats. The food I had a beer. It was wonderful. I'm looking forward to coming back and continuing with my family watching movies after movies. Thank you , cinema blue for making my experience a great one I'm going to the movies more often and thank you to all the employees. Specially the ones behind the popcorn, everybody made it so simple. They was generous. The food was great, the soda was cold, everything was great. The hot dogs I can go on and on the employees was so nice and easy. They helped me find things they helped me order. Because I haven't been like I said to a movie theater in so long.Thank you very much for a pleasant 👍 ten stars

Rameil 4 months ago

My favorite Cinemark theater. Friendly staff, great food and very clean seats.

Marisa Rodgers 5 months ago

This theater is extremely clean in the entry way, food concession area, the movie room, bathrooms, and even the parking lot. All employees are kind and helpful. Seats are comfortable (although embarrassingly loud when you adjust them). The visuals and sounds is great as well. Skipped popcorn this time and got pretzels and they were great! Early food pickup was right on time and hot.