AMC Washington Square 12

Yuki Tenchi 5 months ago

Outside right now as we speak (Feb 1 2:30) in the car waiting for the people I came with to finish their 2 hour+ movie because mine was cancelled with no warning, then the manager told me to leave or wait out of sight near the cold windows or outside for those 2 hours. So I had to call the birthday lady, tell her that staff was sending me out because I wasn't there to see a movie (because it was cancelled and no other showings were available) and she had to come out with her keys to put me in the car to keep me warm until they could finish. Calls are going to be made. This place used to be decent and accommodating, what a joke.

Jane Martin a month ago

The theater was clean and the atmosphere was great. Chris provided some of the best customer service I’ve had in a long time. He was super kind, welcoming, and helpful. He genuinely seemed to care that everyone had a good experience. AMC Washington Square 12 is lucky to have him!

Stephen Goodman 2 months ago

Really disappointed that the Michael Jackson experience was not offered at AMC theatersin Indianapolis. No posters or stand up figures to take pictures. No cups No popcorn bowl. They offered a $45 bag of popcorn with a soda and complimentary blanket which they only had 12 to offer and the were sold out... this experience sucked

Tera Kitchen 4 months ago

Me and my son went to see GOAT and we got the number 2 with 2 drinks and large popcorn. Well one of the pop machines was not working right and the drinks all tasted off. When I brought to the management all they could say was sorry for your inconvenience but yet they know the machine is not working right and are still using it. The combo is like 23 dollars sorry for my inconvenience thats fine I will drive to Castleton next time. I know for a fact they know because one of the coworkers pulled the man to the side and told him it was off and they told me I could get another drink from the other machine but our movie was already over so no thank you.

Kimberly Davidson 7 years ago

Nice reclining leather chairs. Good quality picture. Theater was clean including the bathrooms. They now have the machines where you can pick your drink and free refills. Stubs rewards program so you can get free upgrades and gifts. Concession prices are high, but nothing new there. They've jumped on the bandwagon with the fancier food choices. My only real complaint was it was very warm in the theater.