AMC Eden Prairie Mall 18

Alexander Gold 6 months ago

Absolutely insane! I havent been to an AMC in years and I will never go back here again. We wanted to see a movie on a larger screen and so instead of going to our local theater we went to this place. First off it cost over $50 for tickets. Chairs are old school, small, dont recline. (Specifically imax theater) bought avatar bundle and didnt get anything avatar themed( not sure if the avatar bucket is same size or not, disposable, reusable, not sure). This theater is absolutely disgusting! The entrance counter in cluttered with receipts, the concession line is not maintained, the soda stations were atrocious, the butter stationis typically messy from shaking popcorn but it should still be maintained, inside the theater seemed like minimal cleaning is preformed. Its all disgustingly dirty! I cant believe that I spent nearly $100 for this horrible experience! Hopefully the movie is good. Update of experience after the movie: Not an employee in sight, theater was still trashed and nothing was cleaned. Food garbage all over floors and counters, and bathrooms were not cleaned up either. Additionally id like to add that the "show time" was listed for 1030pm and we arrived a few minutes early to get our snacks and find our seats like people should. However idk if this is a new norm for theaters based on greed of add revenue or what the excuse is but the movie didn't start until after 11pm. This is completely absurd seeing as the movie is over 3 hours long. Didn't get out of the theater until nearly 230am. Im going to throw out a crazy idea. Hear me out though! Im down for the half hour of useless add time but with a nearly 3 1/2 hour long movie let's insert that as an intermission in the middle of the film. To allow viewers time to stand up and stretch especially since apparently its necessary to keep the couple hundred old small and uncomfortable seats instead of upgrading like all other theater rooms. I know that these chairs are how we all use to attend theaters but upgrades have been made and why would we want to go backwards. It was already a bad enough experience, I cant image how horrible it would have been to br cramped up elbows tight with a complete stranger had the theater for any reason had more than the 10 occupants. One more crazy concept hopefully I didnt lose you with the last one. But lower ticket prices would encourage more viewers which would equal more over all revenue and higher price satisfaction. I'd also say lower standards but regardless of price AMC had been around plenty long they should have better standards than this.

Al Costello 2 weeks ago

Definitely try to go to a different theater if you are a wheelchair user. There's an uphill and slanted hallway so my chair was really pulling to one side. It's a long hallway, so if you're seeing a smaller movie it can be a struggle. The theater seat reclining mechanism was broken. Which necessitated a switch to a different chair after going to track down an employee, all the way back down the hall. The doors to the theater were extremely heavy to push and hold open. The closed captioning device that I received had a line of broken lights, rendering many words illegible. There is only one cup holder per seat as well, so keep that in mind if you buy a drink. Food was good and the movie tie-in freebies were cute, but I will not be returning to this location.

Edward Hegemann 3 weeks ago

We went to see Project Hail Mary. I was shocked at the previews before the movies. Several of them were previews for "R" rated movies. They were dark, extremely violent and portrayed lesbians making out. These previews lasted 25 minutes! There was popcorn all over the floor in the hallway leading to the different theaters. The chairs reclined, with plenty of room to stretch out. They weren't the most comfortable chairs I've tried at a theater, but they were okay.

M _ 10 months ago

The theater is ok. It is overall cleaner than other places and the seats are comfortable. Bathroom was a bit dirty. The trailers they showed before the movie were very boring. At least try to put some effort into showing us better trailers!

Adria Sorensen 6 months ago

Tis a dandy FILMnomenal (PHENomenal) theater. Just in-credit-le (in-credib-le, making a pun with the word credits except without the S, ya know, credits as in what they show at the end of the film? Yeah... bad stretch of a pun...oh well, throw popcorn at me and boo.)