AMC Willowbrook 24

Maiya White 3 months ago

I purchased tickets online for a new release prior to arriving. The theatre was very clean & the staff was friendly. They have fresh food/snacks and many drink options. Even the restrooms were tidy. This was my second visit to this location & I’ll definitely be back.

Jakkie Buendia a month ago

My boyfriend and I came in last night on May 23, 2026 for the 10:45 PM showing of “Obsession.” We specifically paid extra for reclining seats because we wanted to enjoy the full experience for our anniversary date night. Unfortunately, when we got to our seats, neither of our recliners worked at all. It was honestly disappointing having to sit through the movie uncomfortable while everyone else in our row was able to enjoy the seats they paid for. Since we spent extra money expecting a certain experience and didn’t receive it

Chris Wood 5 months ago

This is by far one of the worst theaters I’ve ever been to. I’m shocked that AMC allows this theater to operate the way that it does. I can see why movie theaters are going out of business across the country. As a shareholder, I would hate to know that this place operates like this. The place was absolutely disgusting too. They are seemingly shortstaffed or the staff just isn’t doing their jobs. As an A-list stubs member, I purchased my tickets online but when I walked in, there was no one there to confirm my ticket. Since we were getting food, I jumped in the line and then some girl randomly came up to me very rudely asking me if I had tickets. Once I was helped, the cashier explained to me all of the various items they were out of. She was clueless. Every time I asked about something she had to go talk to someone else behind the popcorn. I asked to speak to the manager, who was absolutely no help. She said that she couldn’t refund my tickets which I knew was a complete lie. I wish I would’ve eaten dinner prior to coming because the food I was able to get was disgusting. They were also out of condiments and all of the stations to get your drink and get butter, etc. were filthy. The floors looked like they hadn’t been swept or vacuumed all day. Once I got into the theater, of course there are a bunch of kids sitting in my seat seats. Apparently a very large group of families decided to come to the theater and sit wherever they wanted because they couldn’t get the seats they wanted online. They were talking and walking around the entire movie. I knew I would get zero assistance from the staff, so I just sat through it. I will never be back at this location. I hope it has a complete overhaul of everyone working there, starting at the top and probably including the district manager.

Delux maks 4 months ago

Good food, but why was i not let into the movie cuz I was under 14 and my brother was 18 into the scream 7 movie. This place is not good for people. Just cuz of age I wasn't let it into a movie.

Cass a month ago

Love this theater but unfortunately it's a little difficult for wheelchair users. In one of the imax theaters the wheelchair seating is on the second floor, but the elevator doesn't work... so, kind of defeats the point. I also wish there were more doors with a wheelchair button to press that holds the door open, as we always have to exit out of the entrance side because there's only one. Besides that, it's a good location with nice staff, lots of great movie times available, and I've heard the snacks are pretty good (I can't have them myself).