Harkins Theatres Arizona Mills w/IMAX

Loving Life 5 months ago

My experience wasn't too bad; I just wish everything was all in one area. You cannot take your alcoholic beverages into the IMAX theater. Also, the fact that the seats did not recline is a bummer, especially since you are watching a three-hour-long movie. Such a bummer, but I will say I did enjoy my movie.

Joe Curto 2 weeks ago

The kids loved the downtown lights. Parking was validated; we went on a Tuesday, admission prices were ½ off for all Stubbs members (free to join). Still pretty costly for snacks and drinks for the kids, but that's everywhere, and I'm cheap. Clean theater.

Elsa 2 months ago

We watched Project Hail Mary here recently, great theater experience. Clean, well run, this location has an elevator to use from their lobby area to get you to the theater higher seating area, which was great as we were in the last row. We had a slight issue during the movie with a guest recording the movie/phone distraction, I reported it to staff and it was great to see the manager immediately addressed it. Will definitely return and highly recommend this location to others!

Bryan tabor a month ago

Huge screen, comfortable seats, terrific sound and the 3D was stellar! All in all a great afternoon.

Antonio C 7 months ago

Terrible theatre and terrible management. Went here on 11/23/25 to see Wicked For Good at 2:50 PM. Family in front of me in Row F allowed their kid to jump around, do jumping jacks, jump on empty seats and kid kept talking and making noises. My daughter went to bathroom and complained. What was their response? I'll tell you a worker came in for 10 secs enough time to walk all the way up to back row and back down and left. Kid was laying on her mom at that time. Didn't even bother to hang around for a few minutes to see if it continues. No less than 5 minutes after the worker left the kid was back at it. I got up to seek a manager. I found a female manager and told her about the experience as well as my daughter complained. I found out it was her who came in. She said she would come in again and if she doesn't see someone do it there is nothing they can do. Yeah you are not going to see anything if you spend 10 secs in the theatre. I asked for a refund for my bad experience. I got told she could give me a refund but I would have to leave immediately. What kind of service is this? Poor customer service skills from this manager. Unless it's company policy to give the customer a bad experience. I left AMC with over 5 years of A list and this is the first experience I got at Harkins. Did she come in yes she did. Spent maybe 5 minutes and said something to the kid but didn't address it to the kids parents. The activity continued for the rest of the movie. I'll give regal a try as Harkins just dropped the ball on making any of this right.