Harkins Theatres Norterra

Thomas Meagher 4 months ago

NO RECLINING SEATS! I love this theater due to its location. Its proximity to the highway, restaurants and shopping is great. The only problem is they don’t have reclining seats! This theater would be much more busy and probably profitable if they would put them in. Seeing Hoppers on release day and the theater isn’t even 25% filled as compared to Harkins with reclining seats. Please Harkins!!

Kim Hilliker 10 months ago

Nice, clean movie theater. Staff were friendly. We interacted with the manager( just a question) and they were professional, knowledgeable and helpful. The concession stand and surrounding areas was clean. The employees were helpful with drinks and snacks. We booked the tickets online and that is the way to go-no lines! The theater was nice and cold inside-wonderful since it was 110 degrees outside. Felt very safe inside the theater as we saw the manager come in and make a sweep of the theater. We went on a Monday night after opening weekend and the theater was wide open with seats. We saw Nobody 2 and it was funny, especially for a sequel. Really enjoyed our date night!

Micah Sykes 8 months ago

Overall, this Harkins has everything. Almost everything is great staff, food, atmosphere, etc are all great. Except for one thing, the seats. Which conveniently is pretty important when you think about going to a movie theater. These seats do not recline. These seats feel like the bare minimum of an economy section seat on a plane. Nothing against economy seating but I think everyone can agree, economy seats aren’t the best. If you’re looking for a good theater, this is the one, just beware of the chairs they’re not the best.

Aakash 7 months ago

No recliner seats, no tray to put your food. The seats were comfy but honestly they need to upgrade to recliners. The food was meh, but if you preorder it, they'll have it ready for you so you don't have to wait at all! The location is good, plenty of spots nearby to eat and chill.

Ma ree uh 4 months ago

Request for Immediate Escalation – Lost Property & Unprofessional Manager Conduct I took my niece and nephew to a 3:45 PM 3D showing and was seated in I-5. After the film, I accidentally left my beanie and a pair of high-value sunglasses (a gift) on seat I-4. When I called the theater, the manager, Zane Nenad, told me I could return to check the theater. I arrived between 6:40–7:00 PM and was then told I could not check because a show was playing. However, the only 3D showings were at 3:25 PM and 8:45 PM, and there were no films playing in Theater 13 at that time. The interaction was rude and dismissive. Given the value of the items and the conflicting information provided, I am requesting immediate escalation to senior management and prompt follow-up regarding recovery and resolution.